Question 1

What services does The Ottawa Immigration Clinic provide?

Accepted Answer

The Ottawa Immigration Clinic provides Canadian Immigration Medical Exams for Immigrants and Refugees across Canada.

Question 2

What do I need to bring to my Immigration Medical Exam (IME)?

Accepted Answer

You must bring one of the following identification documents:
Original Passport (preferred document)
National Identification Card
Canadian driver’s License
Refugee Protection Claimant Document, Refugee Travel Document
Copy of Passport Certified by a Canadian Visa Office
Red Cross Travel Document, UN Laissez-passer
Your document must be original and valid
​
You must also bring the following:
Any forms or letters received from the IRCC.
All your prescription medications.
Must bring all significant medical reports.
Eye glasses or contacts - if you wear them.
Covid vaccine records if available.
Do not bring passport photos (we will take a digital photo)

For more information visit: https://www.ottawaimmigrationclinic.com/steps-process

Question 3

How does my Immigration Medical Exam (IME) report get submitted to the government?

Accepted Answer

The Ottawa immigration Clinic will send the results to Immigration, Refugees and Citizenship Canada on your behalf when your medical exam is complete within 5 - 10 business days.

Question 4

How can I check the status of my medical exam results?

Accepted Answer

Here is the link that will help you navigate and find your results: https://ircc.canada.ca/english/helpcentre/answer.asp?qnum=985&top=4

Question 5

How do I schedule an appointment?

Accepted Answer

You may schedule an appointment by:
Call: 613-769-4444
Text: 613-769-4444
Email: reception.rfmc@gmail.com

Question 6

How do I cancel or reschedule an appointment?

Accepted Answer

You may cancel an appointment by: 
Call: 613-769-4444
Text: 613-769-4444
Email: reception.rfmc@gmail.com

You may reschedule an appointment by:
Call: 613-769-4444
Text: 613-769-4444
Email: reception.rfmc@gmail.com

Question 7

What if I have a pre-existing medical condition?

Accepted Answer

Pre-existing medical conditions should be reported and will be evaluated during the examination. It's important to disclose any existing health conditions, and our medical professionals will provide guidance on how these conditions may affect your immigration process.

Question 8

Are all exam requirements done at the clinic?

Accepted Answer

Yes. All exam tests including X-rays and blood tests are done at the same location.

Question 9

Can I obtain a copy of my Immigration Medical Exam (IME) record?

Accepted Answer

You may order a copy of your complete Immigration Medical Exam with a fee of $20.

Question 10

How much does the Immigration Medical Exam cost?

Accepted Answer

Medical Exam charges vary depending on age and what tests are completed. Please visit the Fees & Bookings for the Medical Exam needed for more information: https://www.ottawaimmigrationclinic.com/exams

Question 11

Is walk-in service available?

Accepted Answer

Yes. We accept walk-in patients.

Question 12

Can family members be examined together?

Accepted Answer

Yes. Family members can be examined together.

Question 13

May I have a family member or friend come with me to my appointment?

Accepted Answer

Yes, patients are welcome to have a chaperone, family member, or friend to their medical exam appointment for support and comfort.

Question 14

What languages are spoken at the clinic?

Accepted Answer

English, French, Arabic and Spanish.

Question 15

Is there parking available at the clinic?

Accepted Answer

Paid parking is available in the Azzi Medical Center parking lot using the Indigo Neo App. Free parking is available on side streets (Check each street for instructions).

Question 16

Do I need to fast before my Medical Exam?

Accepted Answer

No. You do NOT need to fast.

Question 17

What are The Ottawa Immigration Clinic's office hours?

Accepted Answer

Monday to Thursday: 8:30 A.M. to 3:00 P.M. 
Friday: 8:30 A.M. to 1:00 P.M.
Saturday & Sunday: Closed.

Question 18

What payment methods are accepted?

Accepted Answer

Payment methods accepted are cash and debit.

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